BikeX Help Center

1. Use Sign in with Apple to enter BikeX. After signing in, rides can be recorded offline; account synchronization needs a network connection.

2. For video, mount your iPhone and choose Sport, Minimal, or Map. Video and full raw GPS frames are recorded locally first, while ride summaries synchronize with your account.

3. After the ride, composite the dashboard into the video on your device, then save or share the finished clip.

1. Sport: large live speed readout with distance, time, average speed, and grade.

2. Minimal: a slim translucent stat pill that keeps the footage central.

3. Map: a follow-me route minimap with a compact bottom stat bar.

1. Camera: record ride video.

2. Location When In Use: power speed, distance, grade, and route metrics.

3. Microphone: record ride audio.

4. Photo Library Add: save exported videos.

1. Does BikeX require an account? Sign in with Apple is required for the main app. In 1.5.4, feedback and replies are available only in Settings after sign-in, without requiring analytics consent.

2. What synchronizes? Ride summaries, goals, and your nickname/avatar synchronize with the account. Explicitly saved routes synchronize privately as GPX geometry and metadata. Full raw GPS, videos, audio, weight, and calories are not automatically backed up with ordinary ride summaries; group replay samples and opted-in GPS endpoint analytics have the separate scopes described in the privacy policy.

3. What does joining a group share? Event-linked rides upload up to about 120 real GPS coordinates and relative times for recorded replay, not live tracking. Public-event names and replay are visible to other signed-in users; password-event replay is members-only. Joining includes this sharing without a second privacy toggle.

4. Does deleting a private route delete its public copy? No. Publication is off by default and requires an explicit action and preview. Deleting a private copy does not delete the public snapshot. After account deletion, a published route may remain as an unattributed community route. A qualifying synced ride on a public route may also display your nickname, member number, and avatar among recent riders.

5. Is analytics required? No. PostHog initializes only after separate consent and can be disabled in Settings. Account and feedback functionality do not require analytics consent.

6. Does feedback attach ride data? It does not automatically attach account identity, rides, routes, media, health data, or logs. Only an active submission sends support text, optional email, installation metadata, and necessary verification/conversation access materials.

7. Why is the overlay added after recording? BikeX records clean footage first and composites on device. Original videos are not automatically backed up with account summaries.